Privacy Statement Overview

Your privacy is important to us and protected by Australian law.

About This Policy

This notice explains how we collect, use, and protect information when analysing property markets across Australia.

The policy covers types of personal data collected and your related rights as a user.

How We Collect Data

We collect information you provide directly, as well as anonymised browsing data for analysis purposes.

Information You Provide

  • Name and contact details entered during a consultation request.
  • Preferences and regional interests discussed in your enquiry.
  • Any feedback or questions sent to our team via forms or communication.
  • Service-specific support queries you submit for assistance.
  • Records of correspondence for support or clarification.

Data We Gather Automatically

  • Website activity including visited pages and time spent.
  • Device type, browser, and operating system for optimisation.
  • Anonymised IP information for site security purposes.
  • Session cookies to manage secure login processes.
  • Aggregated analytics data not linked to your identity.

How We Use Your Data

Personal information and usage stats help enhance site experience and consultative support.

  • To reply to your enquiries and requests efficiently.
  • To tailor consultative responses for your property needs.
  • For research improving our regional analysis services.
  • To ensure the website functions securely and reliably.
  • To anonymise analytical trends for business insights.
  • For legal or compliance requirements under law.
  • To respond to support issues or technical questions.

Ongoing Commitment: We never sell or misuse data and practice careful handling under Australian privacy laws.

How We Share Information

Shared only to deliver consultations or comply with law, with safeguards to keep your data secure.

Service Providers

Some technical partners may process data (e.g., for secure hosting); all are bound by privacy agreements.

Legal and Compliance Needs

Shared only to meet legal obligations or comply with formal requirements.

Anonymous Market Data

Aggregated insights use no identifiable details.

Your Rights and Choices

You can access, amend, delete, or limit your data. We'll assist promptly with all valid requests.

  • Request access to personal information held.
  • Request correction of inaccurate data.
  • Ask for erasure of unnecessary or outdated info.
  • Request your data in a portable format.
  • Object to certain types of use or analysis.
  • Restrict or pause direct processing of your data.

For privacy concerns or any rights, email or write to our privacy contact.

How We Secure Information

We employ industry-standard safeguards to protect your details, including digital and physical controls.

Technical Measures

  • Encrypted access to our internal systems.
  • Firewall and anti-malware protection.
  • Regular system updates and audits.
  • Secure backup and disaster recovery protocols.

Organisational Measures

  • Access only by authorised staff.
  • Training on data protection standards.
  • Confidentiality requirements for contractors.
  • Periodic internal security reviews.

Our Approach to Data Retention

We keep your data for consultation needs or as required by law, then safely delete it.

  • Account data is kept for active consultation.
  • Service data is reviewed regularly for need.
  • Correspondence is retained as needed.
  • Billing information is handled securely.
  • Preferences are kept only for short periods.

Data is reviewed and deleted per regulations and ongoing service use.

International Transfers

If needed, all transfers use mechanisms to protect your data under Australian law.

  • Only permitted providers process such data.
  • Required privacy agreements are enforced.
  • Cross-border data is encrypted or anonymised.
  • Regular compliance with privacy frameworks.

Cookies Policy Overview

Cookies support essential functionality, site improvement, and regional consultation effectiveness.

Cookie Types We Use

  • Enable core site navigation and security.
  • Assist with speed and usage analysis.
  • Recall your settings for tailored interaction.
  • Support advanced site features you want.

Most browsers offer controls to adjust or clear cookies; review our cookie policy for help.

Policy Changes and Notices

We may occasionally update these terms, with clear notice on our website.

  • Email notification for major changes.
  • Website banner notice for updates.
  • Registered user notices via account.
  • Archive of prior policy versions available.

We aim to keep you informed if material changes occur.

Contact Our Privacy Officer

For privacy queries or requests, reach out via the details below.

ventorynex

175B Stephen Street, Suite 201, Yarraville, VIC 3013 Australia

Phone: +61 3 0468 1964

Email: content@ventorynex.com

Policy last updated on September 23, 2025

Effective from September 23, 2025